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Building a Professional Image (What you say before you speak ) The success of any personal encounter in the business world begins the second someone lays eyes on you, often long before either of you says a word. A professional image - appearance and behavior - helps start the experience in the right vein since people decide 10 things about you within 10 seconds of seeing you. Learn the art of impression management, equally applicable to men and women, so you know how to determine what impress..
Building relationships is your key to controlling your career, your business and your destiny from your first job until you retire. You have one thing in common whether you are self-employed or work for someone else: People like to do business with and hire people they know and trust or people referred to them by people they know and trust. To be “the” one to get the sale or the job, you need to create, develop and maintain relationships with the right people to build social capital. Just knowin..
To achieve maximum results from your networking efforts, you need to target your market and set goals. This can be a daunting task without proper guidance and, therefore, many people never do it. They lack the advantage that this vital tool can give them in their business and career success. This course will help you complete your personal relationship-building plan and help guarantee that the networking process works for you. Further, keep this plan handy so you can continue to refine it as you..
Your initial words in any face-to-face networking interchange are so important that you need to craft them so they inspire, inform and intrigue others enough that they want to know more about you. This course leads you through the process of creating your Verbal Business Card, the front end of your elevator pitch, which also serves as the basis of your top-of-the-mind positioning statement, a must for every business person. It also gives you vital delivery tips that lead you into meaningful conv..
You can do your homework, yet nothing can simulate actually working an event. This is when reality hits, and you have the face-to-face opportunity to build or strengthen relationships that will help increase your sales or get you the job or promotion you want … or to miss the chance because you don’t know networking etiquette or didn’t engage in meaningful conversations that made you memorable. There’s so much more to working an event than just showing up. This course details what to do from sta..
You did your before-the-event preparation. You worked the event with ease, and now you have a handful of business cards. What do you next? You follow up, of course! You’ll learn how … from the importance of collecting and recording information on business cards for populating your database to follow-up methods from email, handwritten notes, e-zines or newsletters to the time-proven telephone calls, business meals and referrals. You’ll also learn how to recognize and respond online and on the tel..
Certificate and Continuing Professional Education Courses All courses are online and self-paced. To see a demonstration of sample content and navigation click here. (use username = demo, password = demo, if needed) The courses have a linear design. You start and go straight through with occasional stops to check your progress. There will be evaluations of progress and comprehension throughout the course with a final exam. The Instru..
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Personal and Professional Development